PAYVANTA Technology Private Limited
PAYVANTA Privacy Policy

Your Privacy
Matters To Us.

This Privacy Policy explains how PAYVANTA Technology Private Limited may collect, use, store, share and protect information when you visit our website, submit an enquiry or use services made available through applicable partner or provider arrangements.

Please read this policy carefully to understand the types of information that may be processed, the purposes for which it may be used and the choices available to you.

Transparent Data Practices
Security-Focused Approach
Responsible Information Handling

Privacy Policy Overview

This policy applies to information collected through PAYVANTA's website, contact forms, partner interactions and supported digital service interfaces, where applicable. It is intended to explain our privacy practices in a clear and understandable manner.

Certain services may also involve authorised banks, payment providers, travel providers, technology partners or other third parties. Those organisations may process information under their own privacy policies and legal obligations.

Section 01

Information We May Collect

Depending on how you interact with PAYVANTA, we may collect information that you provide directly, information generated by your use of the website or service, and information supplied by applicable partners or providers.

Identification and contact information such as name, phone number, email address and business details.
Information submitted through contact forms, enquiries, support requests or onboarding-related communication.
Business information such as business type, location, partner category and service interests.
Technical information such as IP address, browser type, device type, operating system and general website usage information.
Transaction or service-related reference information where applicable to a supported service flow.
Any other information you voluntarily provide while communicating with PAYVANTA.

We request that users do not share passwords, OTPs, PINs, CVV numbers, UPI PINs or other confidential authentication credentials through ordinary contact forms, emails or messages.

Section 02

How We May Use Your Information

Information may be used only for legitimate business, service, security, support and compliance-related purposes.

To respond to enquiries, requests and support communications.
To provide information about PAYVANTA services and applicable onboarding processes.
To support account, partner or service administration where applicable.
To improve website functionality, user experience and service quality.
To communicate important operational, security or service-related information.
To detect, prevent and investigate fraud, misuse, technical issues or suspicious activity.
To comply with applicable legal, regulatory, contractual or provider requirements.
To maintain appropriate business records and internal documentation.

Section 03

When Information May Be Shared

PAYVANTA does not need to sell personal information in order to operate this website. Information may, however, be shared when reasonably necessary to provide a supported service, comply with law or protect legitimate business interests.

With authorised payment, banking, travel, technology or service providers where required to deliver a selected service.
With vendors that provide hosting, communication, analytics, security or technical support services.
With professional advisers, auditors or legal representatives where reasonably necessary.
With government, regulatory, law-enforcement or judicial authorities where disclosure is required by applicable law.
In connection with a lawful business restructuring, merger, acquisition or transfer, subject to applicable legal requirements.

Any third party receiving information may be subject to its own legal, contractual and privacy obligations.

Section 04

Cookies & Similar Technologies

The PAYVANTA website may use cookies or similar technologies to support website functionality, remember preferences, understand site usage and improve performance.

Essential cookies may be used for website operation and security.
Analytics technologies may be used to understand general visitor behaviour and improve the website.
Preference-related cookies may remember selected settings or choices.
Third-party services integrated into the website may use their own cookies according to their policies.

You may be able to control cookies through your browser settings. Disabling certain cookies can affect some website features.

Section 05

Data Security

PAYVANTA aims to use reasonable administrative, technical and organisational measures to protect information against unauthorised access, misuse, alteration, loss or disclosure.

Access to information should be limited to authorised personnel or service providers where appropriate.
Reasonable technical controls may be used to protect systems, devices and stored information.
Operational procedures may be used to reduce misuse and unauthorised access.
Security practices may be reviewed as technology, business operations and risk conditions evolve.

No internet transmission or storage system can be guaranteed to be completely secure. Users should also take reasonable precautions, including protecting their own login credentials and devices.

Section 06

Data Retention

Information may be retained only for as long as reasonably necessary for the purpose for which it was collected, including service, support, legal, accounting, fraud-prevention and contractual requirements.

Retention periods can vary depending on the type of information, applicable law, provider obligations and the nature of the business relationship.

Section 07

Your Rights & Choices

Subject to applicable law and verification requirements, you may be able to request information about personal data held about you or ask for certain updates or corrections.

Request correction of inaccurate or incomplete contact information.
Request information about how your information is being used, where legally applicable.
Request deletion or restriction where permitted by law and where retention is not otherwise required.
Opt out of certain non-essential communications, where applicable.
Raise a privacy-related concern through PAYVANTA's official contact channel.

Section 08

Children's Privacy

PAYVANTA's business and partner services are not intended to knowingly collect personal information from children for account or commercial onboarding purposes.

If you believe that information relating to a child has been submitted inappropriately, please contact PAYVANTA through the official support channel so the matter can be reviewed.

Section 09

Third-Party Websites & Service Providers

PAYVANTA services may involve or link to third-party websites, payment providers, banking partners, travel providers or other external platforms.

PAYVANTA is not responsible for the privacy practices of external websites or providers that operate independently. Users should review the privacy policy and terms of the relevant third party before providing information directly to that service.

Section 10

Changes To This Privacy Policy

PAYVANTA may update this Privacy Policy from time to time to reflect changes in services, legal requirements, technology or business practices.

The revised policy should be published on this page with an updated effective date. Continued use of the website after an update may be subject to the revised policy where legally applicable.

Section 11

Contact Us About Privacy

If you have a question, concern or request regarding this Privacy Policy or the handling of your information, you can contact PAYVANTA through the official contact details published on the website.

PAYVANTA Technology Private Limited

Email: support@payvanta.com

Location: Mumbai, Maharashtra

Replace the sample email and location above with PAYVANTA's verified legal or privacy contact details before publishing.

Important Legal Note

This page is a professional website privacy-policy template and should be reviewed against PAYVANTA's actual business model, data flows, technology providers, payment or travel integrations and applicable Indian legal requirements before publication.

Final legal wording should be verified by a qualified legal or compliance professional before the website goes live.

PAYVANTA Privacy

Questions About Your Information?

Contact PAYVANTA through the official support channel for privacy, information-handling or website-related questions.