Assisted Banking
At The Customer's Reach.
Micro ATM technology enables eligible retailers and service partners to provide supported assisted banking services through compact point-of-service devices connected to authorised banking infrastructure.
Depending on the participating bank, device and service arrangement, customers may be able to access services such as cash withdrawal, balance enquiry, mini statement and other supported banking transactions.
Cash Withdrawal
Balance Enquiry
Mini Statement
Secure Access
Micro ATM Explained
A Compact Point Of Service For Assisted Banking.
A Micro ATM is a small point-of-service device used by authorised service providers or eligible partners to assist customers with supported banking transactions.
Unlike a full-size ATM, a Micro ATM is generally designed for assisted use at retail counters, service points or other approved locations.
Banking Access Through A Compact Device.
Micro ATM technology is designed to extend supported banking services beyond traditional bank branches by allowing authorised service points to assist customers through a portable device.
The actual services available depend on the acquiring bank, transaction network, device configuration and the authorised business arrangement under which the Micro ATM operates.
Assisted Banking
A retailer or authorised service representative typically assists the customer in completing the supported transaction.
Portable Service Point
Compact device design makes Micro ATM solutions suitable for approved retail and service locations.
Connected Infrastructure
Transactions are processed through the applicable banking and payment infrastructure associated with the service arrangement.
Assisted Banking Service Possibilities.
The exact Micro ATM functions vary by provider and banking arrangement. These are common service types that may be available through supported Micro ATM deployments.
Cash Withdrawal
Customers may be able to withdraw cash through supported Micro ATM banking arrangements, subject to the services available through the connected banking network.
Balance Enquiry
Eligible customers can check available account balance information through supported Micro ATM service flows.
Mini Statement
Depending on the connected banking service, customers may be able to access recent transaction information or a mini statement.
Card-Based Transactions
Micro ATM devices can support card-based assisted banking transactions according to the device, acquiring arrangement and participating bank.
Customer Authentication
Transactions may include supported authentication methods depending on the banking arrangement, device and transaction type.
Retail Assisted Banking
Retailers and service partners can use supported Micro ATM solutions to provide convenient assisted banking access to customers.
How A Micro ATM Transaction Works.
The exact flow depends on the device and banking arrangement, but a typical assisted Micro ATM transaction can follow a process similar to this.
Select Service
The service partner selects the supported banking transaction required by the customer.
Customer Details
Applicable card, account or transaction information is provided according to the supported service flow.
Authentication
The customer completes the applicable authentication step required by the banking system.
Confirmation
The transaction is processed through the connected network and applicable confirmation is provided.
Built For Assisted Banking Access.
Micro ATM technology combines compact hardware, banking connectivity and an assisted customer-service model to extend supported banking access.
Compact Device
Micro ATM devices are designed to be compact and suitable for retail counters, assisted banking locations and partner outlets.
Connected Banking
The device works through an authorised acquiring and banking infrastructure so supported transactions can be processed through connected systems.
Security-Focused Flow
Micro ATM transactions rely on applicable banking security, authentication and transaction-processing controls.
Transaction Confirmation
Successful transactions can provide applicable confirmation or receipt information through the supported service channel.
Assisted Service
The service model allows an authorised retailer or business representative to assist customers with supported banking transactions.
Partner Support
Operational assistance can be provided to eligible partners according to the service arrangement available through PAYVANTA.
Micro ATM vs Traditional ATM.
Where Micro ATM Solutions Can Help.
Micro ATM devices can be useful in assisted service environments where eligible businesses want to provide supported banking access to customers.
Retail Stores
Eligible retail outlets can add supported assisted banking services alongside their existing customer services.
Service Centres
Digital service points may use Micro ATM technology to help customers access selected banking transactions.
Local Business Partners
Suitable business partners can use compact devices to extend supported assisted banking access to customers.
Customer Convenience
Micro ATM access can reduce dependence on full bank branches for certain supported everyday banking requirements.
Add Assisted Banking To Your Service Point.
Where supported by PAYVANTA's authorised service arrangement, eligible businesses may be able to add Micro ATM services to their customer offering.
Partner-Focused Service Experience
Compact Technology
Designed for customer-facing assisted service environments.
Transaction Access
Access supported banking transaction flows according to the available service arrangement.
Operational Assistance
Applicable onboarding and support can be provided according to partner eligibility and service terms.
Important Service Information
Micro ATM services involve banking and payment infrastructure. PAYVANTA should not be described as a bank, acquiring bank or regulated banking institution unless it actually holds the relevant regulatory status.
Device availability, supported banks, transaction types, transaction limits, authentication methods, charges, commissions and settlement processes depend on the actual authorised Micro ATM provider and commercial arrangement.
Before the website goes live, this section should be matched with PAYVANTA's actual Micro ATM provider agreement and supported service list.
Micro ATM Questions Answered.
Helpful information for businesses, retailers and customers learning about Micro ATM services.
What is a Micro ATM?
A Micro ATM is a compact point-of-service device used in assisted banking environments. Depending on the connected banking arrangement, it can help customers access supported services such as cash withdrawal, balance enquiry and other eligible transactions.
Is a Micro ATM the same as a normal ATM?
No. A traditional ATM is generally a self-service machine, while a Micro ATM is typically used in an assisted environment where a retailer, business correspondent or authorised service representative helps the customer complete supported transactions.
Can every Micro ATM provide the same services?
No. Available services depend on the device, acquiring institution, participating bank, network configuration and the commercial or regulatory arrangement under which the Micro ATM is deployed.
Can customers withdraw cash through a Micro ATM?
Cash withdrawal may be available when the Micro ATM arrangement, participating bank and applicable network support that transaction type.
Does a Micro ATM require customer verification?
Supported transactions generally use applicable authentication and verification methods required by the connected banking system. The exact method depends on the transaction and service arrangement.
Is PAYVANTA itself a bank?
No banking status is claimed on this page. PAYVANTA's role should be described according to its actual authorised partnership, technology-provider, distributor, agent or service arrangement.
Want To Add Assisted Banking Services?
Connect with PAYVANTA to understand available Micro ATM services, eligibility, onboarding requirements, device options and the applicable partner arrangement.